Terms & Conditions


Dirt Cheap Mower Parts 100% Satisfaction Guarantee:

If you are not 100% satisfied with your purchase, Dirt Cheap Mower Parts will gladly accept your return of new, unopened, unused products within 30 days of your purchase with the limitations noted below.  Please email us at dcmp@dirtcheapmowerparts.com to obtain a RA number (Return Authorization) within 30-days.  To speed up the process and help you out faster, all returns require an RA. Customers are responsible for return shipping charges.  We recommend your insure your package, as Dirt Cheap Mower Parts is not responsible for any damage incurred during transit on returns.  Pre-paid return labels are only offered in the event of a Dirt Cheap Mower Parts error, and can be obtained by contacting us via email.

Refunds

All returns will be professionally tested and evaluated before refunds are given.  If your return has been opened or is in a condition that makes it “unsellable as new” for Dirt Cheap Mower Parts we cannot offer refunds.  No refund will be issued for used returns or items failing warranty review.  These will be returned to Sender.

For your safety, we will issue a refund to the card that was used to pay for your purchase. Normally it takes about 2-3 business days after we receive a package for your return to be processed.  We will do our best to keep you informed throughout the process via email.

A RESTOCKING FEE may apply.

Defective, Damaged or Incorrect items

At Dirt Cheap Mower Parts, we are committed to bring you the best products at the lowest prices with the highest level of customer service possible.  Most products we carry are covered by manufacturer’s warranties.   We will work diligently to help resolve any issues that may arise with your product. vIf your returned product is determined to be defective according to the manufacturer’s warranty, Dirt Cheap Mower Parts will work to honor the warranty according to the manufacturer’s guidelines.

I your item arrives damaged, don’t worry!  Our Customer Service team is here to help you. In the event this happens please contact us with your order number and we’ll assist you in exchanging your damaged item at no additional cost.

If you receive the wrong item, email us and we’ll make it right.

Please note:  When an order is delivered, we always recommend that you inspect the package(s) for damaged before you sign for or open the package(s).  A package must be signed for or reported to the shipping carrier as “damaged” to process a claim for replacement.  In most cases the box(es)must be kept for inspection.

 A few things to keep in mind when returning your purchase:

  •          Everything that was originally sent to you needs to be returned or fees will be applied for missing items (adapters, original box, packaging, harnesses, etc).
  •          To help you quicker, all returns require an RA (return authorization) number.  Returns without an RA number will be returned to sender.
  •      Dirt Cheap Mower Parts is not responsible for lost items, damages that may occur or the loss of packaging during the return shipment.